Правила обмена

1. Parties to the agreement.

The agreement is concluded between the Internet service for exchange of title deeds, hereinafter referred to as the Contractor, - on the one hand, and the Customer, represented by the one who has used the services of the Contractor, - on the other hand.

2. List of terms.

2.1 Exchange of title signs - an automated product of Internet service, which is provided by the Executor on the basis of these rules.

2.2. Customer - an individual who agrees to the terms and conditions of the Contractor and this agreement to which he/she joins.

2.3 Title Mark - a conventional unit of one or another payment system, which corresponds to the calculations of electronic systems and denotes the scope of rights corresponding to the agreement of the electronic payment system and its Customer.

2.4. Application - information transmitted by the Customer for the use of the Executor's funds in electronic form and testifying that he accepts the terms of use of the service, which are offered by the Executor in this application.

3. Terms of Agreement.

These rules are considered to be organized due to the terms of the public offer, which is formed at the time of submission of the application by the Customer and is one of the main components of this agreement. The public offer refers to the information displayed by the Contractor about the terms and conditions of the application. The main component of the public offer are the actions made at the end of the application submission by the Customer and indicating his exact intentions to make a deal on the terms offered by the Contractor before the completion of this application. Time, date, and parameters of the bid are created automatically by the Executor at the moment of completion of this bid. The offer must be accepted by the Customer within 24 hours from the end of the application formation. The service contract comes into force from the moment of receipt of title units in the full amount specified in the application from the Customer to the Contractor's details. Transactions with title units shall be accounted for in accordance with the rules, regulations and format of electronic settlement systems. The contract is valid during the term, which is established from the moment of submission of the application until termination at the initiative of one of the parties.

4. Subject of the agreement.

Through the use of technical methods, the Contractor undertakes to carry out the exchange of title units for a commission from the Customer, after the submission of an application by this person and does so by selling title units to persons wishing to purchase them at an amount not lower than the amount specified in the application submitted by the Customer. The Executor undertakes to transfer the funds to the details specified by the Customer. In case of occurrence of profit during the exchange, it remains on the Executor's account as an additional benefit and premium for commission services.

5. In addition.

5.1 If the Executor's account receives an amount that differs from the amount specified in the application, the Executor shall make a recalculation that corresponds to the actual receipt of title units. If this amount exceeds the amount specified in the application by more than 10%, the Executor terminates the contract unilaterally and all funds are returned to the Customer's details, taking into account the deducted amount for commission expenses during the transfer.

5.2 In the case when the title units are not sent by the Executor to the specified details of the Customer within 24 hours, the Customer has the full right to demand the termination of the agreement and cancel his application, thus making the return of title units to his account in full. The application for the termination of the agreement and the return of title units shall be executed by the Contractor if the funds have not yet been transferred to the specified details of the Customer. In the case of canceling the agreement, the return of the electronic currency is made within 24 hours from the moment of receiving the request for termination of the agreement. If delays in the return occurred through no fault of the Executor, the Executor is not responsible for them.

5.3 If the title units are not received from the Client to the Executor's account within the specified period of time, from the moment of the Client's application, the agreement between the parties is terminated by the Executor on the one hand, as the contract does not come into effect. The client may not be notified of this. If title deeds are received at the Executor's accounts after the specified deadline, such funds shall be transferred back to the Client's account, with all commission costs associated with the transfer deducted from these funds.

5.4 If there is a delay in the transfer of funds to the details specified by the Customer due to the fault of the settlement system, the Executor shall not be liable for the damage resulting from the long receipt of funds. In this case the Customer must agree that all claims will be brought against the settlement system, and the Executor shall render his assistance to the best of his ability within the limits of the law.

5.5 In case of detection of tampering with the communication flows or influencing to impair the Contractor's work, namely its program code, the application shall be suspended and the transferred funds shall be recalculated in accordance with the valid agreement. If the Customer does not agree with the recalculation, he has the full right to terminate the agreement and the title signs will be sent to the details specified by the Customer.

5.6 In case of using the services of the Contractor, the Customer fully agrees that the Contractor bears limited liability within the framework of the present rules of the received title units and does not give any additional guarantees to the Customer and does not bear any additional liability to the Customer. Accordingly, the Client shall not be additionally liable to the Contractor.

5.7 The Customer undertakes to comply with the regulations corresponding to the legislation, as well as not to tamper with communication flows and not to obstruct the normal operation of the Executor's program code.

5.8 The Executor is not liable for damages and consequences in case of an erroneous transfer of electronic currency if the Customer has specified incorrect details when submitting the application.

5.9 The Service has the right to perform AML verification of the assets received from the user.

5.10. In order to return the assets that have not passed the AML verification of the Service, the User must undergo the procedure of full identity verification (KYC).

5.11. For verification, in the case of assets received that have not passed AML verification, you will be required to record a video which must show:

- you with your passport;

- the application form on the website where you are being verified;

- the wallet showing the sending to our wallet (transaction);

- Hash, amount, date.

To the video attach your photo with passport and photo of data in the wallet, where the transaction is shown.

6. Warranty period

Within 24 hours of the execution of the exchange of title signs, the Contractor shall provide a warranty for the services rendered, provided that no other terms have been agreed upon.

7. Contingencies.

If unforeseen circumstances arise during the processing of the Customer's application that contribute to the Contractor's failure to fulfill the terms and conditions of the contract, the deadlines for the fulfillment of the application shall be postponed for the corresponding period of the duration of the force majeure. The Contractor shall not be liable for overdue obligations.

8. Form of Agreement.

This agreement is accepted by both parties, represented by the Contractor and the Client, as a contract of equal legal force, designated in writing.

9. Work with cards of England, Germany and USA.

For cardholders of the countries of England, Germany and the USA, the terms of title transfer are extended for an indefinite period of time corresponding to a full verification of the cardholder's data. The funds shall not be subject to any transactions during the term and shall remain in full in the Provider's account.

10 Claims and Disputes.

Claims under this agreement are accepted by the Contractor in the form of an e-mail in which the Customer indicates the essence of the claim. This letter is sent to the Executor's details indicated on the website.

11. Carrying out exchange operations.

11.1.It is strictly forbidden to use the Executor's services for illegal transfers and fraudulent actions. At the conclusion of this agreement, the Customer undertakes to fulfill these requirements and in case of fraud to bear criminal responsibility established by the legislation at the moment.

11.2 In case of impossibility to execute the request automatically, due to circumstances beyond the control of the Executor, such as lack of communication, lack of funds, or erroneous data of the Customer, the funds are transferred to the account within the next 24 hours or returned to the Customer's details less commission expenses.

11.3 Upon first request the Executor has the right to transfer information about the transfer of electronic currency to law enforcement authorities, administration of settlement systems, as well as to the victims of misconduct, who suffered as a result of fraud proven by judicial authorities.

11.4. The Customer undertakes to submit all identity documents in case of suspicion of fraud and money laundering.

11.5.The Customer undertakes not to interfere with the Executor's work and not to damage its software and hardware, and the Customer undertakes to provide accurate information to ensure that the Executor fulfills all terms and conditions of the contract.

11.6.Payments are made during the daytime from 09:00 to 21:00 Moscow time. The Contractor reserves the right to process the payment under the Request in multiple transactions—from one to five. The minimum amount per transaction is 1,000 rubles. By submitting the Request, the Client consents to the verification of each transaction. The Contractor has the right to request additional materials, such as photographs, videos, bank statements, or other evidence. Payment is only possible if the Client has access to their bank account.

12.Waiver of obligations.

The Contractor has the right to refuse to conclude the contract and fulfill the request without giving any reasons. This paragraph applies to any client.